That said, we would like to reassure you that AnyDesk will continue to be free of charge for private users. We have since continuously worked on an improved whitelisting process to help our private users resolve the above issue. Over the past months, we have collected valuable user feedback from our users that were wrongly detected within our on-going Professional Use Monitoring.

For both user groups we want to maintain our high standard of secure, fast and user-friendly software. This fair business model allows us to support our infrastructure and to ensure high-quality support to a rapidly increasing number of customers while offering an entirely free version to private users who want to access their personal devices and/or help others remotely, for instance by assisting friends and family with IT issues. Professional users of AnyDesk are asked to buy a license while private users are entitled to use the free license. Our Terms and Conditions have always been very clear about private vs. We would like to be transparent regarding this topic and shed more light on the difference between AnyDesk usage for private users and professional users. Recently we have received a lot of feedback from our valued user community about our Professional Use Monitoring.

Business users need an anydesk license